RECOVERY
Recovery Group specializes in collecting unpaid debts on behalf of creditors and financing companies. This project set out to develop an online platform that would simplify and modernize the way customers manage their debts — especially for those who found it difficult to visit physical service locations.
To meet this need, our team designed and developed a user-friendly and mobile-responsive platform, enabling customers to conveniently access their accounts, make payments, manage debts, and connect with customer support — all in one secure and accessible environment.
The platform’s launch significantly enhanced customer accessibility and convenience, minimizing the need for in-person interactions. It not only streamlined the debt resolution process for users but also improved operational efficiency for Recovery Group. The project delivered a modern, effective solution that met the evolving needs of both the company and its customers.
TEAM VML
Fabiano Coelho: Lead User Experience Designer/Lead User Interface Designe
Leandra Muniz: Project Manager
Larissa Calabria: Account Executive
Louise Brandão: Account Director
Luiza Haddad: Lead Web Development
TEAM RECOVERY
Mariana Francischelli: Marketing Director
Raul Fonseca: IT Manager
Recovery IT Team: Web/App Development
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